Accidents and Illness Abroad

Getting ill or having an accident while on holiday or away on business is the last thing you need when you’re in another country, on board a flight or on a cruise. Being unwell abroad can be stressful and confusing, not just because you have to deal with your injury or illness, but also because you’re away from the support of the UK’s health system and the familiarity of knowing what the process is. 

When people make a claim for accidents or illness abroad, we're regularly asked the following questions:

• What types of things could I claim compensation for?

  You might need to stay in hospital or cut your trip short. It may also be that you need to pay for specific treatment to aid your recovery or even that you’re unable to work once you do get home. All these things add up. Tour operators, airlines and hotels have a duty to provide a safe and hygienic environment, so if your personal wellbeing is compromised by negligence, you may be entitled to clam compensation in the UK.

• How can you help me with my claim?

  The team at Russell and Russell has successfully pursed many claims for compensation on behalf clients who have suffered and accident or illness abroad. We work on a no win, no fee basis and have a strict policy of explaining things to you in plain English so that you’re not blinded by legal jargon, helping to get your life back on track.

• How much will it cost?

  Subject to a satisfactory Risk Assessment in respect of your case, we’ll enter into a No Win No Fee Agreement. This is also known as a Conditional Fee Agreement.

  If we enter into a no win no fee arrangement (Conditional Fee Agreement), we’ll finance the case on your behalf. If your claim is won, we’ll restrict our fees payable by you, inclusive of vat, to a maximum of 25% of the compensation you’re awarded. We’ll guarantee that you’ll receive at least 75% of the compensation awarded, subject to the following deductions:

  • After the Event Insurance Premium
  • Unrecovered disbursements
  • Any fees incurred because of your breach of the Agreement

  Further information in respect of the Conditional Fee Agreement will be provided within our client care documentation.

• How long will it take?

  Every case is unique so it’s difficult to give a precise time frame as it depends on a number of factors. If liability is admitted during our investigation into the cause of your injury, the case will be settled significantly quicker than if it’s disputed. Another factor that can speed up a claim is if you return any documentation we send you as soon as possible and respond quickly to any questions we may have. 

  The extent of your injury also has a huge bearing on your case. Generally, the more serious the injury and the long-term implications of it, the longer it may take to fully calculate your claim’s value. We’re also bound by Civil Procedure rules, which allow the defendant’s solicitors time to investigate the circumstances around your injury before they have to respond to us.

• Will I have to go to court?

  We can never say a case won’t go to trial or final hearing, but it’s unlikely. It’s often better if your case doesn’t go to trial as the issue of court proceedings, and the amount of work that goes into preparing and arguing your case, can considerably extend the time it takes to settle your claim. Whether it goes to trial or final hearing depends on your case’s prospects and the stance that the defendant takes.

• How much compensation will I get?

  It’s difficult to value a case at an early stage as you may have suffered injuries that take time to manifest or have a long-term impact on your health and wellbeing. Every case is different so to fully evaluate your claim, we need a medical report. This gives us an insight into the extent of your injury and identifies whether you can expect to make a full recovery. 

  Once we know this we can assess the value of your case. In addition to your general damages (the money you receive for your injury), we also take into account your out of pocket expenses (what we term ‘special damages’). When these are clear, we can add them to the value of your claim. If you’re contacted by an insurance company it’s important not to accept any offers of settlement or compensation without seeking or obtaining legal advice.

• How long do I have to make a claim?

  Generally, you can make a claim for compensation up to three years from the date of your injury. This is what we call the limitation period. There are, however, some circumstances where the limitation period is two years. To find out more, call us.

• What should I do if I want to make a claim?

  Starting your claim is easy; just call us on the number above or fill out the contact form and we’ll call you back.

• What's after the event insurance?

  In certain circumstances we may recommend that you take out an insurance policy which is known as After the Event Insurance (ATE). After The Event Insurance is insurance which covers the legal costs and expenses involved in litigation.

  The fees relating to After The Event insurance can vary and are deductible from the damages awarded should your claim be successful. Further information in respect of After The Event Insurance will be provided in our client care information.

• What's a risk assessment?

  Upon receipt of your instructions, in relation to your accident claim, we’ll advise what, if any, documentation/information is required from you to enable us to complete the risk assessment.

  Assessing the risks involved in litigation is a key element of a Conditional Fee Agreement. It's a crucial step when trying to determine the likelihood of success in any particular case and will involve consideration of all the available evidence. We’ll complete a risk assessment within two working days of receiving the required documentation/information and advise you of the outcome.

  You won't be charged for us to carry out a risk assessment, but if your claim is successful, we’ll look to recover the costs incurred on your behalf from the negligent third party.

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