01/08/2017

Harry Mistry, a solicitor in Russell & Russell's probate department, has been awarded his Older Client Law in Practice (OCLP) certificate - a top quality mark for working with elderly clients.

The accreditation demonstrates that Harry has the experience and expertise to understand the capacity limitations that may affect the way advice is given to older and vulnerable clients, so that he can deal with their legal requirements.

This is not the only kite mark that Harry, who is fluent Gujarati, is qualified in. In 2015, he completed his Older Client Care in Practice (OCCP) certificate which recognises the skills required for good older client service and communications. Both accreditations are run by Solicitors for the Elderly, an independent organisation of legal advisers who provide specialist legal advice for older and vulnerable people, their families and carers.

Judith Bromley, head of wills and probate at Russell & Russell, said: “Harry has worked extremely hard to attain his accreditation and it’s a fantastic achievement for him. As a firm, we’re committed to helping everyone who comes through our doors and Harry’s qualification will take us that step further in ensuring our elderly and vulnerable clients receive the best possible service.”

All the probate solicitors at Russell & Russell are members of Solicitors for the Elderly and the department is a member of Dementia Friends,an Alzheimer's Society initiative which helps people and organisations learn more about what it is like to live with dementia. The business was also the first legal firm in the Bolton area to be accredited with the Law Society’s Wills and Inheritance Quality Scheme (WIQS) which sets the benchmark for best practice and transparency in the provision of wills and estate planning services.


Please note that this article is meant as general guidance and not intended as legal or professional advice. Updates to the law may have changed since this article was published.