Vacancy Description: Head Receptionist
Location: Bolton office but travel to all offices
Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)
Salary: Negotiable depending upon experience.
We have a vacancy for a Head Receptionist to join our prestigious Firm.
The position will involve overseeing all reception teams and assisting with general office administrative duties.
The successful candidate will be expected to oversee all reception areas across all our offices, therefore must have access to a car.
Job role
Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:
- To provide excellent customer service promoting the firm whenever possible
- Overseeing cleaner contracts across all branches
- Making sure first aiders are organised and first aid boxes are fully stocked and replenished
- To make telephone contact with clients and outside bodies as necessary
- Opening, distributing and franking the offices post.
- Organising and dealing with the franking contracts
- Providing training on the telephone system
- Authorising holidays for all receptionists
- Cover for reception branches during holidays and/or absences
- Other administrative duties assigned from time to time.
Skills Required
- Must have good organisational skills
- Must have attention to detail (Accuracy essential)
- IT skills
- Good communication skills
- Professional telephone manner
- Ability to work well within a team
- Motivated, friendly, confident, reliable & team player
- Eager to learn and develop new skills, flexible
- Positive attitude
Firm Details
The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.
The practice has 200 people and has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich, and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales.
The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.
Web Site: http://www.russellrussell.co.uk
What we offer
- Competitive salary
- Pension scheme
- Attendance bonus
- Workplace nursery scheme
- 25 days a year plus bank holidays and an accrual system after 2 years
- Birthday holiday
- Life insurance – 2x annual salary
- Long Service Awards
- Northern Rail discount scheme
- Discounted gym membership
- Cycle2Work scheme
- Quarterly fruit baskets
- Referral schemes (PI, Conveyancing, Family & Wills/Probate)
- Discounted Services (Conveyancing, Family & Wills)
- Staff Introduction Scheme (Refer a success applicant and get £500)
- Monthly Raffle Draw – 1st, 2nd & 3rd prizes
- Dress down once a month (linked to a chosen charity)
- Annual Christmas Party & Events
- Charity fundraisers
Training & Development
- Training and development opportunities
- Internal workshops
- Compliance webinars
Applications: To apply, please click the button below to complete the application form and attach your CV.