Vacancy Description: Apprentice – IT Department
Learning Provider: Bolton College
We have a vacancy for an IT Apprentice at our Bolton office.
The position will involve providing support to the IT Team and reporting directly to the IT Director, the person will also provide support to all other departments in any IT related problems. The role requires excellent communication and organisational skills.
Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:
- Provide 1st & 2nd Line support on the helpdesk
- Learning to developing the case management systems
- Maintain various IT vendor portals
- Take support calls from all members of staff onsite & remote
- Train staff on bespoke and mainstream applications
- Provide backup and restore all systems
- To perform server and desktop maintenance on a schedule
- Provide Citrix and remote users support
- To assist in developing applications
Firm Details
The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach. We are Lexcel, CQS, WIQS accredited.
The practice has 200 people and has grown organically to incorporate nine offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich, Middleton and Westhoughton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales.
The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard. Web Site: http://www.russellrussell.co.uk
Vacancy Location
- Bolton
- Working Week Monday to Friday 9-5, 35 hours a week
- Number of Vacancies 1
Training
Training to be provided by Bolton College
Skills Required
- Ability to learn and programme
- Knowledge of Microsoft Desktop & Server operating system
- Excellent communication skills
- Ability to work as part of a team
- The ability to work to tight deadlines.
- Basic understanding of networks
Qualifications Required
5 GCSEs grade 4 and above including Maths and English (or equivalent) but will accept applications from all candidates.
Personal qualities
- Motivated, friendly, confident, reliable, hardworking, team player
- Eager to learn and develop new skills, flexible
- Positive attitude
- Genuine interest in the environment and keen to pursue a career in IT
What we offer
- Competitive salary
- Pension scheme
- Attendance bonus
- Workplace nursery scheme
- 25 days a year plus bank holidays and an accrual system after 2 years
- Birthday holiday
- Northern Rail discount scheme
- Cycle2Work scheme
- Referral schemes (PI, Conveyancing, Family & Wills/Probate)
- Discounted Services (Conveyancing, Family & Wills)
- Staff Introduction Scheme (Refer a success applicant and get £500)
- Monthly Raffle Draw – 1st, 2nd & 3rd prizes
- Dress down once a month (linked to a chosen charity)
- Annual Christmas Party & Events
- Charity fundraisers
Training & Development
- Training and development opportunities
- Internal workshops
- Compliance webinars
Future Prospects
There are a variety of career opportunities within Russell & Russell depending upon ambition, commitment and ability.
Applications: To apply, please click the button below to complete the application form and attach your CV.