“I am writing to express my sincere appreciation for the very helpful and compassionate way in which you supported and represented me during my recent case.
“From when I first met you after being arrested… I have felt you were working in my interests and giving me good advice despite the stupid things I had done to get in to the situation in the first place… indeed I appreciated the humour you often injected in to our meetings as well!
“As you know I have been lucky in having a very supportive wife… and I should like to thank you also for the respect and support you showed to her too.
“For anyone else who finds themselves in a similar situation to myself I would have no hesitation in recommending that they approach you to represent them.”
Mr C
Every employee is immensely professional whilst simultaneously bringing their own unique flair and personalities into their work. They all expressed kindness, patience, empathy and compassion which inspires a level of trust and respect in an otherwise very touchy situation.
The individuality of the employee is what makes then relatable and easy to talk to. Don't change anything!!
I wish everyone the best, good health and futures filled with joy. Thank you everyone and take care